We are happy to accept returns or exchanges for any purchases made on dermalogica.ae and will issue a full refund upon receiving the items within 30 days of the purchase date, provided the original product packaging/carton is retained by the customer. Please note that all returns must be pre-approved by our Customer Service team.
return instructions
call us
+971 4 447 7636
Our Customer Care team will provide a return form via email, along with instructions for processing your return.
print it
Our customer Care team will provide you with a a pre-paid return label issued by TCS via email. Simply print the label from your email, and complete & print the return form.
pack it
Carefully pack your items to be returned, including all original packaging, into the box and include the completed return form. Seal the box and affix the prepaid label to the outside.
ship it
Take the package to any TCS location. Full instructions are included in the return label email.
* Travel size products can't be returned.
Dermalogica
Dubai - UAE