return & exchange policy
We’ll gladly accept returns or exchanges for any dermalogica.ae purchases and will issue a full refund upon receiving your items within 30 days of the purchase date. All returns must be pre-approved by customer service.
+971 4 447 7636
Our Customer Care team will provide a return form via email, along with instructions for processing your return.
Our customer Care team will provide you with a a pre-paid return label issued by TCS via email. Simply print the label from your email, and complete & print the return form.
Carefully pack your items to be returned, including all original packaging, into the box and include the completed return form. Seal the box and affix the prepaid label to the outside.
Take the package to any TCS location. Full instructions are included in the return label email.
2104, Al Shafar Tower 1, Barsha Heights, Dubai